FAQ
Frequently asked questions
How do I make an appointment?
The easiest way is via the contact form or by phone through central appointment scheduling in Dueren at 02421-948000 or in Duesseldorf at 0211-54254953.
Which locations are available?
There are locations in Dueren and Duesseldorf. Central appointment scheduling is handled via Dueren.
Are statutory health insurance patients treated?
Yes, statutory health insurance patients, private patients and self-paying patients are advised in Dueren. Consultation may take place in Duesseldorf.
What should I bring to the appointment?
Please bring your insurance card, previous findings, medication list and relevant medical letters.
Are outpatient operations performed?
Yes, outpatient operations are offered at both locations when medically suitable.
Can I book an appointment online?
You can currently send an appointment request. External online booking may be added later.
What applies in medical emergencies?
Please contact 116117 or call 112 in acute emergencies.
Are children treated?
Yes, pediatric surgery is an important service area of the practice.
Is there free consultation in Duesseldorf?
Yes, according to the available practice information, free consultation is offered for all patients in Duesseldorf.
How does contact in other languages work?
You can use the website in English and German. Translations are reviewed as part of the final content process.